dhs

hawk-i Questions

If you have questions about the hawk-i program or about the application, you can send an e-mail. Fill in all the fields in the form below, then click on submit or call us at 1-800-257-8563, Monday to Friday, 8 A.M. to 6 P.M. TDD: 1-515-457-8051 or 1-888-422-2319.

Due to HIPAA (Health Insurance Portability and Accountability Act) privacy regulations, we cannot give out or access case-specific information over email. Please call one of our customer service representatives at (800) 257-8563 from 8 A.M. to 6 P.M. with your questions and we would be happy to help you. Thank you for your inquiry.


Please respond in 500 characters or less. Include the name(s) of any Iowa Department of Human Services employee(s) involved, and the name(s) of any staff with whom you have already discussed your question. If your question requires more than 500 characters, please feel free to attach additional documentation below.